Positive Emotional Culture: How Positive Emotions at the Heart of Corporate Culture Affect Health, Wellbeing, and the Bottom Line
Culture and Environment
Olivia (Mandy) O'Neill, PhD
Associate Professor of Management, School of Business Senior Scientist, Center for the Advancement of Well-Being
CHES® – 1.0 | ICHWC – 1.0
At this session, Mandy O’Neill, Ph.D. will introduce session attendees to the construct of “emotional culture”— the deep underlying assumptions, values, and norms regarding which emotions employees express at work and which they should avoid expressing—and demonstrate the importance of cultivating a positive emotional culture for employees, teams, divisions, and organizations. Drawing on 10 years of published research conducted in healthcare organizations, Fortune 500 corporations, and global technology firms, Mandy will distinguish among the key positive and negative emotions impacting culture and describe how individuals and organizations can achieve enhanced employee health and well-being, higher functioning teams, and improved financial performance through engagement in business practices, work relationships, and culture change initiatives aimed at mitigating the effects of negative emotions and cultivating a positive emotional culture. She will highlight evidence-based techniques that individual contributors and managers can integrate into their daily work practices to increase personal and professional success.
Olivia (Mandy) O’Neill, Ph.D. is an Associate Professor of Management at the George Mason University School of Business and Senior Scientist at the university’s Center for the Advancement of Well-Being. O’Neill holds a doctorate in Organizational Behavior from the Stanford University Graduate School of Business, where she was a National Science Foundation Graduate Fellow. O’Neill is an expert on organizational culture, emotions in the workplace, and employee careers. She consults and conducts academic research across a wide range of organizations including Fortune 500 corporations, global technology firms, major medical centers, and emergency response teams. Her work has been published in a variety of scholarly and practitioner journals, including Administrative Science Quarterly, Academy of Management Journal, Fast Company, Wall Street Journal, and Harvard Business Review. Prior to being on the faculty at Mason, O’Neill taught at The Wharton School (University of Pennsylvania) and The Terry School of Business (The University of Georgia).