The Institute for Health Care Improvement’s Quadruple Aim: The Role of Wellness in Reducing Burnout and Optimizing Health Systems


Institute for Health Care Improvement by Brandy Schwarz

Brandy Schwarz, PT, DPT, EdD, MOT, MBA

Director of Clinical Education/Assistant Professor, University of North Texas Health Science Center

AAOHN 1.05 | AAFP 1.0 | ACSM 1.0 | CDR 1.0 | NCHEC 1.0

The Institute for Healthcare Improvement’s Triple Aim – improving the patient experience of care, improving the health of populations, and reducing the per capita cost of healthcare – has been expanded to a quadruple aim, which includes the addition of care team wellbeing and improved practitioner experience. Effective interprofessional collaborative practice and team-based care is one component of providing safer healthcare and improving health outcomes, and also has a role in preventing practitioner burnout. Despite the clear fit of wellness practitioners in accomplishing the dimensions of the quadruple aim and optimizing health systems performance, they are not consistently integrated into the interprofessional healthcare team. The purpose of this presentation is to: 1) establish a case for the necessity of wellness practitioners on healthcare teams in order to accomplish the goals of the quadruple aim, and 2) guide participants in identifying opportunities for collaboration with healthcare teams to move towards quality, patient-centered outcomes.

Presenter Bio(s):

Brandy Schwarz is an Assistant Professor and Director of Clinical Education in the Department of Physical Therapy at the University of North Texas Health Science Center in Fort Worth, Texas.  She teaches in several courses including: Health Promotion; Culture, Teaching, and Learning; Foundations of Physical Therapy; Clinical Reasoning, and a series of clinical internships. She is also the Department of Physical Therapy’s liaison to the institutional interprofessional education curriculum committee, which works to develop programming for the integration of interprofessional training and activities across all professions. Her educational background includes a BS in Biology from the University of Portland, a Masters of Business Administration from the University of Dallas, a Master’s in Occupational Therapy and Doctorate in Physical Therapy from the University of St. Augustine for Health Sciences, and Doctorate in Higher Education Leadership from Texas Christian University.  She also holds a certification in Health and Wellness Coaching.